Terms And Conditions

Last Updated: December 10, 2025
Welcome to Shifa Organics (“Company”, “we”, “our”, “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, www.shifaorganicsstore.com, and all products, services, and consultations offered by Shifa Organics.

By using our website, you agree to these Terms. If you do not agree, please discontinue use immediately.

Acceptance of Terms

By accessing our website or purchasing our products, you acknowledge that:

• You have read, understood, and agreed to these Terms.
• You are of legal age to enter a binding contract.
• If you act on behalf of another person or business, you are authorized to accept these
  Terms for them.

Use of the Website

You agree to use this website legally, responsibly, and respectfully.

You must NOT:

• Engage in illegal, fraudulent, or harmful activities
• Attempt to hack, damage, or disrupt the website
• Attempt to access restricted areas or private servers
• Copy, scrape, or misuse our content
• Upload viruses, malware, or harmful scripts
• Use our website to spread spam or advertisement

Any violation may result in permanent access termination

Products & Descriptions

Shifa Organics provides high-quality organic superseeds, superfoods, Ispaghol Husk, herbal
powders, detox teas, and wellness bundles.

We strive for 100% accuracy; however:

• Packaging, design, or color may vary
• Product availability can change without notice
• Prices may be updated anytime

We may limit or cancel orders that appear fraudulent or suspicious.

Orders & Payments

By placing an order on our website, you agree to:

• Provide accurate personal and shipping details
• Use valid and authorized payment methods
• Pay the total amount shown at checkout

Payments are processed securely through trusted payment gateways.
We do not store or access your credit/debit card details.

Shipping & Delivery

Shifa Organics proudly ships:

• All over Pakistan
• Worldwide (International Shipping Available)

Delivery times vary depending on:

• Your location
• Courier performance
• Customs clearance (for international orders)

Please note:

• Delays may occur due to weather, customs, or public holidays
• Shifa Organics is not responsible for courier delays or issues
• Incorrect shipping addresses may lead to delivery failure or extra charges

Returns, Refunds & Exchanges

We offer a customer-friendly and transparent return policy to ensure your satisfaction and trust in Shifa Organics.
Refunds, returns, or exchanges are applicable only under the following conditions:

✔ Eligible for Return/Refund/Exchange (Unused Items)

An item may be returned or refunded when:

• It is unused and unopened
• The packaging is intact and undamaged
• The return request is made within the allowed return period
• Food-related items (such as seeds, herbal powders, and teas) remain sealed and not
  tampered with

✔ Used Items — Special Conditions

We understand that sometimes a customer may want to return a product after testing it.
Therefore, used items may also be considered for return, refund, or replacement, but ONLY
under the following special conditions:

• The product must not be fully consumed
• A valid reason must be provided (e.g., allergic reaction, damaged item, wrong product
  delivered, quality concerns)
• Proof must be provided, such as clear pictures or videos
• The item must be returned with its original packaging, even if opened
• Approval is subject to quality inspection by Shifa Organics
• Refunds for used items may be partial or full, depending on the condition of the returned
  product

This policy helps us stay fair, transparent, and customer-oriented.

✔ Items Not Eligible for Return

For hygiene, safety, and health protection, some items are not eligible for return or refund:

• Products damaged due to misuse
• Items fully consumed
• Products returned without packaging
• Herbal items that are opened and used extensively
• Products purchased on sale or special promotion (unless defective)

✔ Final Notes

• Shifa Organics reserves the right to accept or reject any return based on inspection
• Refunds may take 5–7 working days after approval
• Courier charges may apply depending on the case

Full details are also available in our Return & Refund Policy page.

Intellectual Property Rights

All content on this website—including text, logos, product images, videos, graphics, designs,
product descriptions, and digital media—is the exclusive property of Shifa Organics.

You may NOT:

• Copy
• Repost
• Sell
• Modify
• Distribute
• Reuse commercially

ANY part of the website without written permission.

Limitation of Liability

Shifa Organics is NOT responsible for:

• Damages or loss caused by product misuse
• Courier delays, loss, or mishandling
• Website errors, downtime, or security breaches caused by third parties
• Loss of data, business, revenue, or opportunities

All products must be used responsibly and as directed.
Individual results may vary.

Health Disclaimer

Our products are made to support general health, wellness, and natural energy, but:

1. They are NOT medicines.
2. They are NOT a replacement for medical treatment.
3. They do NOT cure or diagnose diseases.

Consult your doctor before using if:

• You are pregnant or breastfeeding
• You have any medical condition
• You are taking medication

Your health and safety come first.

Third-Party Links

Some pages may contain links to external websites.
Shifa Organics is not responsible for:

• Their content
• Their policies
• Their security
• Their services

Use third-party websites at your own risk.

Modifications to Terms

Shifa Organics may update these Terms any time.
Changes take effect once posted on this page.
Continued use of the website means you accept the updated Terms.

Governing Law

These Terms are governed by the laws of Pakistan.
Any dispute will be resolved in Pakistani courts.

Contact Information

For questions or assistance, contact us:

• Email: hello.shifaorganics@gmail.com
• Phone: +92 342 9411480
• +92 313 9888237
• Address: Swabi, Khyber Pakhtunkhwa, Pakistan
• Website: www.shifaorganicsstore.com